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Aging at Home Caregivers

Broad Clinical Interviews

Broad Clinical Interviews
When I evaluate a new patient, I work to compress data collection and screen time on the front end of the visit so I can free up the remainder of the visit for face-to-face discussion and shared decision making. This intentional visit design is necessary because of the realities of modern clinic schedules. And so the questions I ask and their sequence is important to my understanding as well as the experience of the patient.

The art of medicine consists of amusing the patient while nature cures the disease.
― Voltaire

Role of a Family Caregiver

In medicine there are clinical interview questions that deliver high impact nuggets at low-cost. This is one of them. This question exposes critical data that, in the background, often drives my initial approach to diagnostics and therapy. If you are a health professional try it and you’ll see. Clearly, there are clinical specialty visits that are more transactional where open-ended questions are not as critical. A good example would be consultation with a surgeon for hernia repair where the task at hand is unequivocal. (Source: 33charts.com)
Fills visit dead space.
Exposes the hidden agenda.
Respects the parent’s opinion.
Gives me alternative ideas.
Clinical interview questions
Planning a medical scheme

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“I wish to acknowledge the impact I have received with my association with the Ebenezer Family. The Ebenezer Family, has been there for me from day one, when I moved from London to Derby. I have been part of this Family for more than 3 years now, and I have had a tremendous support both in and out of the office.”

Kwaku - Support Team Worker
Kwaku - Support Team Worker

“When I applied for a job with Ebenezer, I was looking for a place where I could learn and grow, as well as have a healthy work/life balance, and that’s exactly what I found. Management are incredibly supportive, and provide as much resources as possible to help people with their job role, from training to personal development.”

Haley – Team Leader
Haley – Team Leader

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James – Team Leader
James – Team Leader

We are proud to announce that on the 15th November we had an inspection from a CQC representative who made sure all of our businesses practices are up-to standard. On the 3rd December we received the report back stating that our business is run up-to standard and have therefore gotten a ‘Good’ result. From this point on we plan to make our business keep these standards and improve on them to be able to better our service and in the future achieve an ‘Outstanding’ report.

CQC Inspection & Report
CQC Inspection & Report
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